Support ➞ Customer Service

Customer Service

It is UTMD's commitment to provide its customers with the highest quality products and support, and to foster an enduring relationship based on high customer satisfaction.

Highly-trained and dedicated to providing timely solutions to your support issues ...

  • The UTMD CUSTOMER SUPPORT TEAM is available from
    7:00 am to 5:00 pm Mountain Time (US) Monday - Friday.
  • PHONE: 1-800-533-4984 (US only) OR 1-801-566-1200
  • FAX: 1-801-566-2062
  • AFTER HOURS SUPPORTĀ - Have product questions that need to be answered immediately or an emergency order that needs to be processed? Use our 24/7 After Hours Support line at 1-800-533-4984 (follow the recorded instructions to reach after hours support).

Customer Support Request

Please complete this form to request assistance with your customer support issues.

What type of assistance do you need? (select all that apply)

New Account Setup
Current Account Information
Order Status/Shipment Tracking
Product Information
Electronic Sales Order/Invoice/Statement Signup

Please enter your full name

Please enter your title/position

Please enter your organization/facility

Please enter your zip/postal code

Please enter your phone number

Please provide a detailed description of your request.
(include your Utah Medical Account Number, if known)